Bad Review Blues

By: A Staff Writer

Updated on: Jul 30, 2024

Getting your first negative review online and trying not to take it personally.

Negative feedback stings, but how you respond shows your true character.

Do This:

• Take a Deep Breath: Don’t react in the heat of the moment.
• Assess the Validity: Is it fair criticism, or a ranting troll?
• Respond with Grace: Address legitimate points professionally, even if you disagree.
• Win Over the Bystanders: How you handle negativity is public relations.

You can’t please everyone. Use negative feedback to improve, and turn it into a showcase of your customer service.

For more ideas, inspiration, and innovative tips, or help please visit https://www.venturehow.com