Building a Conflict-Resilient Team Culture
By: A Staff Writer
Updated on: Jul 09, 2024
Building a Conflict-Resilient Team Culture
Your attitude toward conflict sets the tone for your entire company. Model the behavior you want to see.
If the leader sweeps issues under the rug, everyone will. This leads to passive-aggressive messes.
- Safe space for dissent: Encourage respectful challenges, it leads to better solutions.
- Celebrate conflict resolution wins: Highlight when people work through issues productively.
- Focus on problem-solving skills: Provide training if needed, this helps everyone move past ego battles.
- Normalize feedback: Regular, non-accusatory feedback makes big blow-ups less likely.
- Recognize your own triggers: When you feel defensive, take a step back before reacting.
- Apologize when you’re wrong: Leaders who model accountability create a healthier culture.
How does your company currently handle disagreements?
Commit to ONE small change this week to make your workplace more conflict-positive.