Customer Retention

By: A Staff Writer

Updated on: Oct 22, 2024

Customer retention focuses on keeping existing customers engaged and satisfied. Loyal customers are more valuable and can drive long-term success.

“Customer retention is the new acquisition.” – Lior Arussy

“Your best customers leave quite an impression. Do the same, and they won’t leave at all.” – Kevin Stirtz

“Make a customer, not a sale.” – Katherine Barchetti

“The easiest way to grow your business is to not lose customers.” – Jim Rembach

Retaining customers is more cost-effective than acquiring new ones. Provide excellent service to keep them loyal.