Organizational Network Analysis (ONA)
By: A Staff Writer
Updated on: Jul 19, 2024
What: Analyzes informal communication networks within a company, such as who goes to who for advice or who holds influence.
Who: Researchers in the social sciences, now applied in business settings.
Why: Reveals how work really gets done. Helps entrepreneurs spot bottlenecks and leverage underutilized talent.
When: During org restructuring, trying to improve collaboration, or when mergers/acquisitions are likely.
How:
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- Often done with specialized software analyzing email patterns, etc.
- Or, use surveys asking employees who they go to for X type of information.