Raise your hand if those negative online reviews sometimes cut deeper than they should.
By: A Staff Writer
Updated on: Oct 21, 2024
Raise your hand if a single bad review can ruin your whole day, even if you have hundreds of positive ones 🙋♀️🙋♂️ It stings! We pour our hearts into our businesses, and criticism can feel intensely personal.
It’s okay to be affected: Negative feedback hurts, even when it’s not necessarily a reflection of your overall work.
We’re all human: It’s natural to take things personally, especially when it’s your baby they’re critiquing.
Do This, Instead:
- Look for constructive criticism: Is there valid feedback hidden in the negativity? Use it to improve.
- Respond with grace: A level-headed response (if warranted) shows professionalism.
- Don’t obsess: Focus on the majority of positive testimonials; those are your true fans
- Remember your worth: One bad review doesn’t negate your value and all the customers you DO delight.
How do you handle negative reviews without letting them get you down?
#badreviewshappen #onlinereputation #customerservice #staypositive #entrepreneurchronicles