Home > Insights > Tech Should Serve Your Business, Not the Other Way Around

Tech Should Serve Your Business, Not the Other Way Around

Tech Should Serve Your Business, Not the Other Way Around

By: A Staff Writer

Updated on: Sep 02, 2024

Tech Should Serve Your Business, Not the Other Way Around

Tech Should Serve Your Business, Not the Other Way Around

It’s easy to get sucked down the rabbit hole of trying every new shiny tool. A strategic approach is more effective long-term.

We chase the promise of tech being the magic solution, instead of it supporting the solutions we’ve already come up with.

  • Start with your process: Map out your client onboarding (for example). Where are the bottlenecks tech could fix?
  • One new thing at a time: Fully integrate a tool before layering on the next, else it’s just expensive chaos.
  • Is it solving a true pain point?: Or are you just seduced by a cool feature you don’t actually need (yet).
  • Consider the learning curve: If it will take weeks to master, is the ROI worth it, or demoralizing frustration more likely?
  • Free trials are your friend: Test thoroughly before committing to an expensive subscription you end up not using.
  • Don’t reinvent the wheel: Is there someone on your team, or a simple solution, that would be 80% as good as that complex tool?

What tech tool did you buy that turned out to be a total flop? What could you have done differently?

Is there a tech task you dread? Brainstorm 3 non-tech ways to solve that same problem (old-school pen and paper counts!).